FAQ
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we currently ship to the United States, Canada, Australia and New Zealand, as well as selected additional destinations available at checkout.
Availability and delivery times may vary depending on your location.
How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping times vary based on your location, but most customers receive their orders within 7-14 business days. Premium shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders.
Why hasn’t my tracking updated?
Tracking information may take 2–4 business days to update after your order has been dispatched. If it has not updated for more than 7 business days, please contact us with your order number, and we will investigate the shipment.
Can I cancel or change my order?
Please contact us as soon as possible if you need to cancel your order or change the delivery address.
We will do our best to help, but changes cannot be guaranteed once processing has begun. Orders that have already been dispatched cannot be cancelled.